THE BIG RE-SHUFFLE…PART 3

So There it is the re-shuffle part 3.

When this year started I kinda knew where it was going…but..I was wrong 😉 (You all already read about the timing and duration of walking14-18 being thrown into a shambles)

I came up with some viable alternatives, but it did mean the actual goal of the hike was totally shot (no other way to put it). Yet as they say “a door closes, but a window opens”..and so it was with me.

A little over 3 weeks ago, a company contacted me with a very short email, pointing out they wanted to set up a contact center, and since they found out about my expertise they wanted to “talk to me”. I googl-ed them..wondered why in the world the wanted to run their own CC, and decided to meet them out of curiosity.

What followed was one of the most innervating conversations about CRM (Customer Relations Management) in my life! I faced 2 men, who didn’t know much about CRM (a financial director and an owner) but damn wel knew how crm would help them ..and THAT was the rare bit..to them CRM was an asset not an expenditure. I can honestly say the drive, determination and vision I saw that day I only ever saw twice (3 times if i count my own views).

Skip forward a week and bit..and you face a challenge and an offer.. hike 3 months on a track that will NOT end where it was planned or pick up the gauntlet…so i picked up the gauntlet (Duh did anyone doubt that one! 🙂 )

Okay!! where is this going to you may ask..well nowhere really. May-September, or April to july walking 14-18 is no longer a 3 or 4 months hike (:-( ), but I will hike, bike, plain, train or automobile it!!! *lest we forget*.

The website and Facebook page will keep following my adventures 🙂 so in stead of one adventure It will be several smaller ones 😀

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